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Contact form

You can use this contact form to ask questions about Government.nl. No attachments can be added as they may contain viruses. You will receive a response within 2 working days.

At this time we receive many opinions and suggestions about the corona virus and the way the government is dealing with it. If your e-mail contains an opinion or suggestion about this topic, thank you for sharing your thoughts. Because we receive very many messages, we are unable to respond to every single one. We do, however, read every message.

The Public Information Service will process your contact form. Your personal details will only be used to respond to your message and will not be kept longer than necessary. For more information see our privacy statement.

Your question

*Mandatory fields

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Maximum amount of characters: 5000

We would like to know your phone number during office hours. This will enable us to contact you by telephone in case we need any further clarification regarding your question, or if we need to explain the answer verbally.

Fill in a valid email address. For example: 'name@domain.com'.

In case you got in touch with us earlier you can indicate your reference number here.

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Information about the processing of your personal data

The Ministry of General Affairs processes the personal data you provide to us when submitting a question in order to answer your questions and contact you. We only share your data in the purview of answering your questions.

Why is this data required?

The Ministry of General Affairs processes the personal data you provide to us when submitting a question in order to answer your questions and contact you.

How does your data get processed?

We only process personal data that we need to answer your questions and contact you. That is our official duty. This means that such processing is needed in order for us to comply with our statutory obligation (http://wetten.overheid.nl/BWBR0019219). The Ministry of General Affairs does not sell your data to third parties. We may forward your question to one of the Ministries for a reply. We will conclude a data processor agreement with companies we have commissioned to process your data, in order to ensure the same level of security and confidentiality regarding your data. The Ministry of General Affairs will remain responsible for all such processing. The National Government Information Desk operates in accordance with the email code of conduct (https://www.overheid.nl/contact/e-mailgedragslijn-voor-overheden) for government bodies. This sets out how the gov-ernment deals with the processing and storage of emails. The National Government may use data for investigation purposes, for example, if someone commits offences or makes punishable statements.

How long do we keep your data?

The Ministry of General Affairs will retain your personal data for two years. This timeframe has been set down by virtue of the Dutch Public Records Act [Archiefwet].

What are your rights?

You can find more information about your rights on page 'Privacy' (link opens in new tab).

Statement of agreement