Coronavirus entry pass and businesses/event organisers
The coronavirus entry pass system is mandatory for businesses and organisations, in for example the hospitality and entertainment sectors. The rules for businesses and event organisers are set out below.
- Inform visitors that coronavirus entry passes are required. Use the toolkit with communication tools for businesses and event organisers.
- Use the CoronaCheck Scanner to check whether a visitor’s corona entry pass is valid, and whether the details on your screen match their identity document.
Coronavirus entry pass checks mandatory
Businesses in sectors where the coronavirus entry pass system is mandatory, such as bars and restaurants, are not allowed to opt for alternative measures like physical distancing instead. There are however situations and locations where coronavirus entry passes are not mandatory.
Checking someone’s coronavirus entry pass and ID in sectors where this is mandatory is not a violation of Dutch law or the General Data Protection Regulation (GDPR).
Proof of vaccination or recovery, or a negative test result
Visitors can be admitted if they can show:
- valid proof of vaccination; or
- valid proof of recovery; or
- a negative result from pre-admission testing (Testen voor Toegang).
These 3 types of entry pass can be shown as a QR code using CoronaCheck.
Checking coronavirus entry passes and identity documents, and doing a health check
Before admitting a visitor to the venue, the business owner or an employee must scan the individual’s CoronaCheck QR code and compare the information with the details on their ID.
They must also offer visitors the option of recording their contact details in case contact tracing is necessary and carry out a health check. A person is allowed to enter the venue if:
- the outcome of the QR code scan is green; and
- the information matches the details on their ID; and
- the visitor has no symptoms of COVID-19.
Check on each visit
You must check a person’s coronavirus entry pass and ID on each visit. Coronavirus entry passes can expire. A negative test result is only valid for 24 hours, for example. To protect visitors’ privacy, the person checking a coronavirus entry pass cannot see whether a visitor has been vaccinated, has recovered or has tested negative.
Responsibility for check when renting a space
The person responsible for admitting people to a venue is also responsible for checking their coronavirus entry passes. This can be the manager or owner of the venue, but it can also be the person renting it.
Admitting visitors after a green scan result
During the coronavirus entry pass check, the individual presents their CoronaCheck QR code (on their phone or on paper), which is scanned using the CoronaCheck Scanner app.
Outcome is green: check ID
If the outcome of the scan is green, check the individual’s ID and, if relevant, their ticket or reservation. If everything is in order, the visitor is admitted.
Outcome is red: entry must be refused
If the outcome of the scan is red, the individual must be refused entry. If the check was not carried out at the door, the individual must be told to leave the venue immediately.
CoronaCheck Scanner app
To scan a visitor’s CoronaCheck QR code you will need the CoronaCheck Scanner app. The app can be downloaded from the App Store (iPhone) or Play Store (Android).
Using the app
The CoronaCheck Scanner app works on smartphones running on Android (Android 6 or later) or iOS (iOS 12 or later, on iPhone 5s and later). The phone also needs a working camera. Scanning a QR code from paper may be difficult if the phone has a poor-quality camera.
It’s advisable to check how everything works by scanning the demo QR codes on the website CoronaCheck: Scan the QR Code before using the app in practice.
Continuous internet connection not required
An internet connection is not necessary to scan QR codes at the door. The phone does need to be connected to the internet at least once a day, so that the app can update its configuration.
Read all about using the CoronaCheck Scanner app on CoronaCheck.nl.
People exempted from the coronavirus entry pass requirement
- Children aged 12 and under. However, it is strongly recommended that children aged 6 to 12 do a self-test before participating in the activity.
- People working at the venue. For example, waiting staff at a restaurant do not have to show a coronavirus entry pass to do their job.(
Coronavirus entry pass at public events
If you are organising a public event, such a marathon (with professional athletes), a village fair or a Christmas fair, a coronavirus entry pass is required. The organiser and the municipality share responsibility for ensuring that the rules are correctly applied.
Coronavirus entry passes are not required at public events for children aged 17 and under. Adults accompanying children are also not required to show a coronavirus entry pass here.
Coronavirus entry passes for places that are not open to the public
At places that are not open to the public, coronavirus entry passes can be used subject to conditions. Whether this is possible, depends on the situation.
A place is ‘not open to the public’ if it is only accessible to its regular users. Examples include business premises and offices that are only accessible to people that work there. Sometimes other people may enter these places, such as suppliers, maintenance engineers or clients visiting the office, but this does not mean that the place is open to the public.
Under strict conditions a business or organisation can ask customers and visitors to show a coronavirus entry pass at a place that is not open to the public. Those conditions include ensuring that asking for people’s coronavirus entry pass does not infringe on their fundamental rights, and complying with the General Data Protection Regulation (GDPR).
Conditions for using the coronavirus entry pass system at places that are not open to the public
If you want to use the coronavirus entry pass system for admitting visitors or customers to a venue that is not open to the public, you must make sure various conditions are met. As a business or association, you are responsible for assessing the following points.
- The venue must be a private building or place that is not open to the public.
- Requiring visitors or customers to show their coronavirus entry pass must serve a legitimate purpose, such as protecting public health, and be in proportion to this purpose. This is because a coronavirus entry pass requirement affects people’s privacy, their right to physical integrity and their right to equal treatment.
- It must be necessary in light of a real risk of coronavirus transmission, for instance because a larger group of people will be crowded together for a longer period of time or because people will be present who are more likely to become seriously ill from COVID-19 (for example, people with an immune disorder).
- Less intrusive alternatives to achieve the same purpose are not available. Possible alternatives could be: ensuring adequate space between people in the venue, spreading visitors or customers over the day, or the use of personal protective equipment (PPE).
- Visitors or customers have explicitly and demonstrably given their free, prior consent to having their coronavirus entry pass checked.
Corona entry passes in public places
Public places are places that are accessible to everyone. Examples include cinemas, shops, hotels and gyms. There may be a manager who is responsible for the venue, or you may need to be member or pay an entrance fee, but in principle anyone who meets the conditions for entry (such as membership or an entrance fee) can enter. Coronavirus entry passes are required for public places in the hospitality, sports, arts and culture, and events sectors.
Helpline for businesses
For questions about the CoronaCheck Scanner app, call 0800 1421 (free of charge). Or, if you are calling from a foreign phone: +31 (0)70 750 37 20. The helpline is available 7 days a week, from 08.00 to 20.00.
Businesses with questions about the coronavirus measures can contact their sector association or go to coronavirus and your company (Business.gov.nl).