EPCs for homeowners

Don’t you have an energy performance certificate yet for your home? In that case you will receive a provisional EPC in January or February 2015. You will have to go online yourself to convert this provisional EPC into a mandatory, definitive EPC.

What is the EPC for homes?

Your EPC tells you how much energy your home uses; that is, it measures your home’s ‘energy performance’. The most energy-efficient homes have an EPC rating of A. The least energy-efficient get a G.

Your EPC also suggests things you can do to save energy in your home, like installing double glazing or insulating your roof, outer walls or floor.

A definitive EPC is required when you put your home up for sale or rent or when construction is completed. If you cannot present a definitive EPC at these times, you risk a fine. An EPC is valid for up to 10 years.

Getting a provisional EPC

Homeowners who do not yet have an EPC will get a provisional EPC in the mail in January or February 2015. The provisional EPC is based on general information that the authorities have about your home, such as the type of building, floor area and the year of construction.

The provisional EPC is an estimate. You may have improved your home, by insulating your floor or installing solar panels, for example. You can report these improvements when you  convert your provisional EPC into a definitive EPC. This can make your definitive EPC different from your provisional EPC.

Requesting a definitive EPC

You can convert your provisional EPC online into a definitive EPC by taking the following steps:

  1. Log in with your DigiD at www.energielabelvoorwoningen.nl (a Dutch-language site).
  2. Check the details given for your home and correct them if necessary.
  3. Upload digital evidence of energy-saving measures you have taken (such as a structural survey, a bill or photos).
  4. Choose an accredited expert (on the basis of the expert’s fees, reviews by clients or response time).
  5. Send.

Accredited expert checks your information

The accredited expert (energy adviser, estate agent or structural surveyor) will check the information you have submitted. Experts may consult you about this information, but they will not actually come to your home.

Once the expert has verified your information, you will receive your definitive EPC by post. Your definitive EPC will be registered automatically once your information has been approved.

A definitive EPC within a few days

You could receive your definitive EPC within a single day. Usually it will take a bit longer.

How fast you receive your definitive EPC will depend on:

  • the quality of the evidence you submit;
  • the response time of the expert you choose.

Validity of your definitive EPC

Like EPCs issued before 2015, your definitive EPC is valid for 10 years.

EPC costs

There is no charge for a provisional EPC. A definitive EPC should cost a few dozen euros, to cover the expert’s administrative costs.

Updating an existing EPC

Would you like a new EPC to replace one you had issued before 2015? For example, because you want to sell your house and the old EPC no longer gives an accurate picture of your house’s energy performance? You can arrange this online at www.energielabelvoorwoningen.nl, following the same steps as for requesting a definitive EPC. In this case, too, the new EPC should cost a few dozen euros.

If you can’t request a definitive EPC online

Are you unable to request your definitive EPC online? For example, because you don’t have internet access, or because the homeowner has died and you can’t log in with a DigiD? In that case you can contact the EPC helpdesk by telephone on 0800-0808 or by email at helpdesk@energielabel.nl.