Filing a complaint about a taxi service
If you want to submit a complaint about a taxi service, contact the taxi company directly.
Last updated on 22 February 2023
Filing a complaint
You can submit your complaint by:
- sending a letter or email to the taxi company;
- ringing the taxi company;
- talking to the taxi driver.
The taxi company must reply to your complaint within 6 weeks. If you are not satisfied with their response, you can contact de Geschillencommissie (Foundation for Consumer Complaints Boards).