Intensive cooperation between the police, Ministry of Justice and banks against Internet fraud

The National Police Services Agency (KLPD), the National Public Prosecutors' Office and the banks are joining forces to prevent and deal with digital crime, such as fraud involving Internet banking. These organisations will cooperate in the 'banking team' (the Electronics Crimes Taskforce, or ECTF) which is an initiative of the KLPD. The team will provisionally run for 1 year, and will be accommodated within the KLPD. The ECTF bundles unique and specific knowledge, information and expertise. Public-private information will be shared, in order to take a joint stand against cyber criminals. Such 'banking teams' have proved successful abroad, in the US and the UK.

The cooperation within the ECTF will ensure better analyses and a reinforcement of the information position in order to deal with cyber crime. The investigation and prosecution of suspects and/or criminal organisations form an important component of the approach. The cooperation will be evaluated after one year.

Minister Opstelten of Security and Justice, president Boele Staal of the Dutch Banking Association and directors Chris Vogelzang of ABN AMRO, Nick Jue of ING, René Steenvoorden of Rabobank, Annemarie Zielstra of CPNI.NL, chief of police of the KLPD Ruud Bik and Chief Public Prosecutor Van de Burg signed a covenant to that effect today.

Fraud figures regarding Internet banking

Approximately ten million clients are currently using Internet banking. This means that digital payment traffic has become an attractive target for criminals. The (potential) yields and impact of this form of crime can be considerable, and victimization can be widespread. Secure and reliable payment traffic is of great importance for the stability and integrity of the financial system. In recent years, the financial losses incurred by financial institutions and consumers have increased. The losses are mainly caused by phishing attacks. The Dutch Banking Association announced today that in 2010 the damage caused by fraud involving Internet banking amounted to € 9.8 million. This damage was still only € 1.9 million in 2009.

Preventative measures

In addition to strict security measures implemented by banks, and their continuous monitoring, it is also important that clients themselves take certain measures to prevent third parties from gaining access to their bank accounts. In order to raise awareness among clients, the successful campaign Safe Banking was started in October 2010. This was a follow-up to the 'knock three times' campaign. This campaign informs clients, inter alia, about the phenomenon called phishing (never provide log in and/or payment codes!!) and it issues advice on how to reduce the chance that computers are infected with malware.