Filing a complaint about a licence holder’s mediation in an intercountry adoption
Mediation for the adoption of a child from outside the Netherlands takes place via a licence holder. This organisation has been licensed by the Minister van Justitie en Veiligheid – JenV (Minister for Justice and Security). If you are unhappy about a licence holder’s conduct, you can file a complaint.
Last updated on 14 November 2022
Filing a complaint about licence holders for intercountry adoption
Submit your complaint to the Klachtencommissie vergunninghouders interlandelijke adoptie – KVIA (complaints committee for licensees of intercountry adoptions) (in Dutch). You can use this complaints form (in Dutch) to submit your complaint.
You can, for example, submit a complaint about a licence holder (in Dutch) not keeping to agreements, or about the lack of assistance outside the Netherlands.
Laws and regulations (in Dutch)
Law on the admission of foreign children for adoption
Decree on complaints committee for holders of authorisation for intercountry adoption