Contacting the Ministry of Foreign Affairs
You can send your questions, comments or suggestions to the Ministry of Foreign Affairs by using the contact form. Your question will be dealt with by the Public Information Service of the Government of the Netherlands. You can also contact the Public Information Service by telephone.
Telephone number Public Information Service
You can call the Public Information Service on weekdays between 08.00 and 20.00:
- within the Netherlands: 1400 (local rates)
- from abroad: +31 70 214 02 14
Beware of telephone fraud
The Ministry of Foreign Affairs (BZ) has received reports of fraudsters posing on the phone as BZ staff or other government officials. These fraudsters will try to trick you into transferring money. They use a phone number that will show up on the phone display and starts with +3170 or 070 (the area code for The Hague). BZ uses private numbers that are not displayed and BZ staff will never ask you by phone to transfer money or to provide personal financial information like bank account details or credit card numbers.
What to do in case of telephone fraud?
You can report the incident to the police and email a copy of the report to VCI@minbuza.nl or inform BZ by telephone: +31 (0)70 348 7147.
Address and general telephone number
Address for visitors
Rijnstraat 8, The Hague
P.O. Box 20061
2500 EB The Hague
Telephone: +31 (0)70 348 64 86
Fax: + 31 (0)70 348 48 48
Security measures for visitors
Visitors to the Ministry must be in possession of a valid identity document. You will have to enter the building via an electronic detection gate, which will scan your luggage. You may also have to undergo a clothing search. We trust you will understand the need for these measures. For a full description of the rules applying to visitors, please refer to the Rules for visitors. Anyone who fails to comply with the rules may be refused entry to the Ministry building.
The legalisation desk
The legalisation desk is open on working days from 09:00 to 12:30. Please phone in advance to check whether your documents can be legalised. The phone number is +31 247 247 247.
If you submit documents before 11:30, you can pick them up the same day. The information and legalisation desks are open to the public. To visit Ministry staff, you will require a valid identity document.